Privacy Policy

CDKL5 Canada Privacy Policy

Your privacy is important to us. CDKL5 Canada (“we”, “us” or “our”) takes steps intended to meet privacy principles and requirements with respect to personal information under applicable Canadian privacy legislation. The purpose of this statement is to inform you how we collect, use, disclose and protect your personal information when you interact with us through our website or otherwise. Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. This Privacy Policy applies to our collection, use and disclosure of personal information in Canada.

Personal Information We Collect

We collect personal information in a number of circumstances in the course of our operations. Personal information we collect includes:

  • name, address, telephone number, e-mail address and other contact information;

  • any information that you include in any comments that you make through the “Contact Us” section of the website, or that you include in any correspondence that you send to us;

  • any comments you post on the CDKL5 Canada Facebook page or any other public forum or social media site operated by CDKL5 Canada;

  • information about any donations you make to CDKL5 Canada or purchases that you make through our website; and

  • such other information we may collect with your consent or as permitted or required by law.

Website Analytics and Cookies

The CDKL5 Canada website,, may automatically collect certain non-personal information regarding users of the website, such as IP address, operating system, region and language as well as the date and time the website was accessed, what features or pages of the website are accessed or visited and the websites visited immediately before and after This information is collected in order for us to analyze and improve the quality of our services and to develop aggregate statistics about our website use. This information is not linked to you as an identifiable individual.

Use of Personal Information

CDKL5 Canada generally uses personal information for the following purposes:

  • To contact you and correspond with you;

  • To respond to your inquiries, requests and comments;

  • To inform you about events or activities of CDKL5 Canada;

  • To process your purchases or donations;

  • If applicable, to issue a tax receipt;

  • To maintain our records for reasonable periods, and generally manage and administer CDKL5 Canada and to meet legal, regulatory, insurance, security and processing requirements; and

  • otherwise with consent or as permitted or required by law.

Your personal information may be accessed by authorized volunteers, employees, agents and mandataries, and service providers of CDKL5 Canada who require access to your personal information in order to fulfil their job requirements and to carry out the purposes for which the information was collected.

CDKL5 Canada may engage service providers to perform services for CDKL5 Canada, such as hosting this website and processing payments or donations. Some of these service providers may be located outside of Canada, including in the United States. Personal information will be subject to the laws of the jurisdiction in which it is located.

Disclosure of Your Personal Information

CDKL5 Canada does not sell, rent or share your personal information to other organizations.

CDKL5 Canada may disclose your personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law.

CDKL5 Canada may disclose your information where CDKL5 Canada believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group

Personal information may be disclosed to parties connected with the proposed or actual transfer of CDKL5 Canada to the control of another organization, for the purposes of determining whether to proceed with such transfer and once actually transferred, for the ongoing operation of any successor organization.

Other Websites

CDKL5 Canada may provide links on its website to the websites of other companies or organizations that we think may be of interest to you. This Privacy Policy does not govern the privacy practices or policies of any such organizations. You should review the privacy policies of each organization with whom you interact to understand how they collect, use, disclose and protect your personal information.

Your Consent

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection.

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.

CDKL5 collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.


We take reasonable steps to protect your personal information using physical, technological or organizational security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Access, Correction and Contacting Us

CDKL5 Canada may establish and maintain a file of your personal information for the purposes described above, which will be accessible by contacting us at:

55 Glen Road, Toronto, Ontario, M4W 2V3 or email at

If you wish to request access or correction of your personal information in our custody or control, you may write to the above address. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above.

Privacy Policy Changes

This Privacy Policy may be revised from time to time. If we intend to use or disclose personal information for purposes materially different than those described in this Privacy Policy, we will make reasonable efforts to notify affected individuals, if necessary, including by revising this Privacy Policy. We urge you to review this Privacy Policy frequently so that you are aware of the most current version. Your continued provision of personal information or use of our services following any changes to this Privacy Policy constitutes your acceptance of any such changes. This Privacy Policy is effective as of 01, June 2013.